Frequently Asked Questions
Everything you need to know about shopping with The Library 1994.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international delivery varies by location, usually arriving within 7-14 business days.
How do I return an item?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. As our curated collections vary by designer, we recommend checking the individual garment specs before purchasing.
What payment methods do you accept?
The Library 1994 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize working with manufacturers that use organic cotton, recycled fibers, and ethical labor practices to ensure our fashion is as responsible as it is timeless.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 60 minutes of purchase by contacting our support team, though we cannot guarantee changes after that window.